Google eSignature keeps failing? You are not alone.

Google added eSignature support for PDFs in late 2024, but it is still unreliable. Documents fail to process, signatures do not render, and the feature requires a paid Google Workspace subscription. If you have landed here after a failed attempt, you are looking for something that works.

Quill is built specifically for PDF signing. Upload any standard PDF, place signature fields where you need them, and send. It works the first time, every time. £1.99 per document, no Google Workspace subscription required. Your signers do not need any account to sign.

Google eSignature Quill
Price Included in Workspace (from £5/month) £1.99 per document
PDF support Limited, often fails Any standard PDF
Subscription required Google Workspace None
Audit trail Basic Full (timestamps, IP, consent, SHA-256)
Signer account required Google account recommended No
Dedicated signing tool No (add-on feature) Yes

Why Google eSignature fails on PDFs

Google’s eSignature feature was designed primarily for Google Docs, not PDFs. When you upload a PDF, Google attempts to convert it before applying signature fields. Complex layouts, scanned documents, and multi-page contracts frequently fail during this conversion. The result is an error message and a document you still need to get signed.

A tool built for the job

Quill does not convert your PDF. It renders the original document exactly as it is and overlays signature fields on top. What your signers see is what you uploaded. After everyone signs, Quill flattens the signatures into the PDF, appends an audit trail page, computes a SHA-256 hash for tamper evidence, and emails the completed document to all parties.

The entire process takes under five minutes and works with any standard PDF. Every signature is legally binding under UK and EU law as well as US law. See full details on pay-per-document pricing.

If you are also considering other tools, see how Quill compares as a DocuSign alternative.

How it works

How does Quill work?

01

Upload your PDF

Drop in the contract, agreement, or document you need signed. Any standard PDF works.

02

Place signature fields

Add your signers and click where each person needs to sign. Assign fields to the right people.

03

Pay and send

Pay and your signers receive an email with a secure link. They sign in their browser — no account needed.

Pricing

£1.99 per document

No subscription. No monthly fee. No account balance. You pay when you send, and only when you send.

  • Up to 10 signers per document
  • Legally binding in the UK, EU, and US
  • Full audit trail with timestamps
  • Signed PDF emailed to all parties
  • 30-day signing window
  • SHA-256 tamper-evidence hash

Legal validity

Are Quill signatures legally binding?

Quill produces Simple Electronic Signatures (SES), recognised under the Electronic Communications Act 2000 (UK), EU eIDAS Regulation, and the US ESIGN Act. SES are legally valid for the vast majority of commercial contracts and agreements.

Audit trail

Every signed document includes a certificate page recording signer names, emails, timestamps, IP addresses, and consent records.

Tamper evidence

A SHA-256 hash of the completed PDF is computed and stored. Any modification to the document after signing is detectable.

6-year retention

Audit data and signed documents are retained for 6 years, then permanently deleted.

Questions

Frequently asked

Why does Google eSignature for PDFs keep failing? +
Google's PDF eSignature is built on top of Drive's preview engine, which has trouble with non-standard PDFs, scanned documents, and PDFs with embedded forms or unusual fonts. The feature is still maturing and many users report stuck or rejected uploads.
Do I need a Google Workspace subscription to use Google eSignature? +
Yes. PDF eSignature is a Workspace feature, currently rolled out only on Business and Enterprise tiers. The cheapest qualifying plan starts at around £5 per user per month.
Can Quill sign any PDF that Google rejected? +
In most cases, yes. Quill is purpose-built for PDF signing and uses pdf-lib for manipulation, which handles a wider range of PDF variants. If the file opens in Adobe Acrobat, Preview, or a browser, Quill can sign it.
What does Quill cost compared to Google eSignature? +
Quill is £1.99 per document with no subscription. Google eSignature is included in Workspace plans starting at around £5 per user per month — so £60+ per user per year before you sign anything.
Do signers need a Google account or any account? +
No. Signers get a unique signing link by email and sign in their browser. No Google account, no Quill account, no app to download.

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